Kelly Moriarty
Senior Research Director

Ms. Moriarty’s recent work includes both communication research and operational support projects for the Centers for Medicare & Medicaid Services (CMS). She has led many projects aimed at improving communication around coverage, quality, and choice within the Medicare program. These studies included the development of web- and paper-based tools to support plan choice decisions, research to identify ways to support and engage less traditional Medicare information intermediaries, such as employers and pharmacists, and usability assessments of a range of online tools. Ms. Moriarty also leads projects to support CMS in responding to public comments related to Part C and Part D policy changes and in monitoring performance of Part C and Part D plans. Prior to joining L&M, she led numerous projects to consumer test Medicare forms, publications, and Web tools, managed projects to develop quality measures for Medicare Part D and for end-stage renal disease, and developed model marketing materials for the Part D program.
Ms. Moriarty holds a B.A. in religion, with a focus in bioethics, from Princeton University.